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Privacy
Practice
Kids – We
intend the Motorola web site to be used by adults.
Before sending any information about yourself over
the Internet, be sure to ask your parents for
permission. Motorola encourages parents to take an
active role in their children's use of the
Internet. No information should be submitted to,
or posted by visitors under 16 years of age
without the consent of their parent or
guardian.
Motorola is
firmly committed to protecting your privacy
online
It is
our goal at Motorola to develop an on-line
environment that is easy to use and respectful of
the rights and expectations of our customers and
other Motorola web site visitors. This privacy
statement describes how Motorola collects, uses
and safeguards information you provide when using
our web site; in accordance with the relevant data
protection legislation for the country in which
such data is being processed.
Need for
personal information
Personally
identifiable information is not required to obtain
access to any part of our public sites, but if you
choose to withhold such information where it is
expressly required, we may not be able to, where
applicable:-
- give
you access to certain sections of the site;
- process
an order you have placed;
- register
a Motorola product or your interest in Motorola
products, services or Motorola special offers;
- send
you information you may have requested; or
- contact
you.
Information
gathered
We
collect two types of information from you:-
- information
you submit to us; and
- information
our site gathers automatically.
Information
you submit
We ask
you to fill in and submit information by
completing a registration form if you:-
- use
our Shopping Basket to purchase products through
our site;
- register
a Motorola product;
- register
your interest in Motorola products, services or
Motorola special offers;
- use
the contact us section of our site; or
- enter an
online competition or promotion.
Our
registration form requires some basic information
including contact information (name, address, and
phone number), and payment information (if
applicable) needed to process your order, register
or enable us to contact you. There are also some
non-required fields on our registration form that
you may use to provide more data about yourself to
help us serve you better.
If you
have asked us to send you information about
Motorola products, services or Motorola special
offers, you may decline to receive this
information at any time by contacting us either by
e-mail or as shown below.
Information
our site gathers automatically
Usage
tracking
We
welcome everyone to search and use our site
without charge to view products available to
purchase. As you browse our web site we log your
IP address (the Internet address of your computer
not the e-mail address) and other standard
tracking data to evaluate which parts of our site
you visit and how long you stay there. This
information is aggregated with tracking data from
all site visitors to measure number of visits,
average time spent on a Motorola web site, pages
viewed, etc.
We use
aggregated information to help us evaluate
products and services, including new ones we make
available on our web site and to measure the use
of our sites and generally improve the content.
Site use tracking data is never associated with
individually identifiable information that would
reveal anything personal about you.
Cookies
Like
many other commercial web sites, Motorola may use
standard technology known as 'cookies' to collect
information about how you use the site and to
ensure that visits go smoothly, especially if you
are using our Shopping Cart to place an order.
Our
cookies neither reveal nor contain any identifying
or personal data. Cookies can't read any
information on your computer or interact with
other cookies on your hard drive.
If you
do not want your browser to accept cookies, you
can turn off the cookie acceptance option in your
browser settings.
NOTE:
Disabling cookie support will prevent this site
from functioning properly and you may not be able
to utilise fully all of its features and
information.
Click through
URLs
In some
of our customer email communications, we use a
device called a "click-through URL". When you
click on one of these URLs, you pass through our
system before arriving at the web site that is
your true destination. Motorola uses
click-throughs to determine the level of interest
in particular topics and to measure the
effectiveness of our communications. We do not
share this data with anyone and we make no attempt
to match click-throughs to particular email
addresses.
Use of
information
We use
personally identifiable information to:-
- process
an order where online ordering is available;
- register
a Motorola product or your interest in Motorola
products, services or Motorola special offers;
- process
any entry registration details in relation to an
online competition or promotion;
- improve
our ability to serve you when you make an
inquiry or request;
- contact
you where you have asked us to do so; and
- market
our products or services.
When
you use our Shopping Basket to purchase products
through our site where this is available we use
your registration information to process your
order(s) and to send you email about your orders.
If you submit credit card information, we use and
retain that information to collect payment for
your orders as required by law. When purchasing
Motorola products on this website your credit card
details are protected by SSL (secure socket layer)
encryption technologies. If you wish to make a
purchase without disclosing your credit card
details in an on-line environment please contact
our call centre on 08000 151 151 where you
can always contact a sales representative to
purchase Motorola products.
The
information you provide or we obtain from you via
the Motorola web site will be held and retained
primarily by Motorola, but may also be shared with
Motorola’s vendors and other third-parties
providing services on this site. We will show the
information you provide to such of our employees
as need to see it and, because Motorola operates
globally, we may send it to our other companies
within the Motorola group of companies (please
also refer to the Paragraph headed "Information
storing and hosting" below).
If you
provide us with your email or other contact
details we may use it to send you updates on the
latest Motorola products, services or Motorola
special offers. If you do not want us to contact
you, you may decline to receive this information
and Motorola will respect your wishes. If you do
not decline to receive this information we may use
information that you have given us to inform you
about new Motorola products, services or Motorola
special offers that may be of interest to you.
Whatever
you choose, you may, at any time, request to
discontinue receiving information about Motorola
products, services or Motorola special offers from
us by simply replying to the email and informing
us of your preferences. Motorola’s email offers
typically tell you how to decline further email
offers.
Information
Storing and Hosting
As
Motorola is a global company it makes use of
shared computer systems. Some of the personal
information you provide via this site is collected
and stored on a computer server owned by Motorola.
Motorola collects and stores such information.
Such information is kept separate from any other
data and shall not be accessed or used other than
in accordance with this privacy statement.
You
should be aware that Motorola Inc. is a
US company, subject
to US laws, and that for purposes of compliance
with the EU Privacy Directive, the
US has
not been deemed to provide adequate protection
over personal data.
Information
sharing
In
addition to the uses described above, Motorola
shares some of your information with third parties
that may be involved in processing your order(s)
or to carry out services, promotions and
competitions. For example, when you place an order
through our site, we pass the order information to
Motorola's fulfillment partners to process and
deliver your order. Only the data needed to
fulfill and ship your order is released. We may
also provide individually identifiable information
to third parties in any case where it is required
by law.
It is
Motorola’s policy not to disclose any individually
identifiable information about site users to third
parties without specific permission to do so. We
do not sell users' names or email addresses to
other companies to use to send unsolicited
advertisements or mail.
Any
third party display advertisements shown on our
site may collect user information if you click or
follow their instructions. We do not control any
data collected voluntarily or involuntarily
through these advertisements. You should
investigate the privacy policies of any advertised
site if you have concerns about its collection and
use of user information.
Delete/deactivate/update
option
Currently,
it is not possible for Motorola web site users to
permanently delete, deactivate or update their
individually identifiable registration information
from the database but we will do this for you upon
request.
If
would like to permanently delete or deactivate
individually identifiable registration information
from our database, or have your name removed from
our mailing list, please call us at:0870
9010 555
Security and
encryption
Motorola
protects customer data we collect by storing it on
password and firewall protected servers using
encryption technologies to protect against
unauthorised access. Data transmitted when using
this website is sent using SSL (secure socket
layer) encryption technologies.
While
Motorola uses reasonable endeavours to provide a
secure contracting environment it cannot guarantee
the absolute security of information and you agree
to assume the security risk for the information
you provide when purchasing or registering
products on this site.
We urge
you to take every precaution to protect your
personal data while you are on the Internet. At a
minimum, we encourage you to change your passwords
often, using a combination of letters and numbers,
and make sure that you are using a secure browser
as you surf the Internet.
Links
This
site contains links to other web sites. Motorola
has no control over the content of third party
sites and is not responsible for any information
contained on those sites, nor is Motorola
responsible for the privacy policies of those
sites and the information they may gather
expressly or automatically.
Privacy
Statement and Terms of Use
This
Privacy Statement co-exists with our Terms of Use and Terms of
Purchase (where you purchase products from a
Motorola website, as compared to a Motorola third
party partner website) and together these govern
the general practices of this site. We encourage
all of our users to familiarise themselves with
this statement and our site Terms of Use.
Updating the
privacy policy
Motorola
may update this Privacy Statement from time to
time. If you have any comments or questions
regarding this Privacy Statement or site Terms of
Use, please contact us using the telephone number
shown above.
Acceptance of
these terms
By
using this site, you signify your assent to
Motorola's Privacy Statement. If you do not agree
with Motorola's Privacy Statement, please do not
use our site. We reserve the right, at our
discretion, to change, add or remove portions of
this Privacy Statement at any time. Please check
this page periodically for changes. Your continued
use of the Motorola site following the posting of
changes to this Statement means you accept the
changes we make.
This
site is operated for and on behalf of Motorola
India Pvt Ltd whose registered office address is
at Jays Close Viables Industrial Estate,
Basingstoke, Hampshire RG21 4PD; operating through
its Personal Communications Sector, Midpoint,
Alencon Link, Basingstoke, Hampshire RG21 7PL
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